FAQ

To hire a WonderEd educator, visit the "Hire an Educator" page on our website, choose the age group of your child, and follow the roadmap to determine which package to purchase. Once you confirm the purchase, our team will contact you and match you with an educator based on the educator's experience with the child's age group, language, and location. Note that once you continue buying other packages, the same educator will still be assigned to you - matching with the educator is just in the first phase.

Yes, parents are welcome to be present during WonderEd sessions. We believe that parents play a critical role in their child's education and development, and we encourage parent involvement whenever possible. We also offer guidance and support to parents who wish to reinforce the skills learned during sessions at home.

Yes, we understand that sometimes schedules can change unexpectedly. We do allow rescheduling of sessions, however, it depends on the availability of our instructors. Please contact us as soon as possible if you need to reschedule a session, and we will do our best to accommodate your request.

Yes, you can book either through a phone call with one of our representatives or through our website. We offer both options to make it as convenient as possible for you to book a session with us.

Yes, you can cancel your booking by providing a 24-hour notice. If you fail to provide notice within 24 hours, a fee of 5$ will be charged. You can cancel your booking by contacting us directly or through our website.

You can get in touch with us by calling +961 70 927 904 or sending an email to alaa@wonderedhub.com. We're happy to answer any questions or concerns you may have about our programs or services.